Williams Lea is a leading global BPO organisation. We specialise in Corporate Information Solutions in which we re-engineer end-to-end business processes to increase the efficiency of our clients’ internal and external communications. Blending the right balance of people, process, delivery and technology, we help companies to drive brand consistency, improve customer experience and reduce cost, all of which helps clients create competitive advantage. In 2011 Williams Lea acquired Tag, a global marketing production agency that provides clients with a wide range of marketing services. Collectively, Williams Lea and Tag now offer brand owners the ability to execute their marketing communications across multiple channels and markets using one production platform. Services range from creative adaptation to transcreation to print procurement to marketing resource management (asset management and workflow management). In the UK, the Group also encompasses TSO, which provides a range of outsourced communication and publishing services to the Public Sector. The Group employs approximately 11,500 staff across the globe, with key locations in the Americas, EMEA and Asia Pacific and is owned by Deutsche Post DHL. We work with many of the world’s most respected brands in sectors such as financial services, retail, FMCG, telecoms, investment banking, automotive, pharmaceutical, professional services and the Public Sector. For more information, visit www.williamslea.com.